1. Overview
At DigitalWatches.shop, we strive to provide high-quality digital smartwatches. If you are not completely satisfied with your purchase, we offer a refund and returns policy to ensure customer satisfaction.
2. Eligibility for Returns
You may return an item if:
- The item is unused and in its original packaging.
- The return is requested within [Insert Number] days of delivery.
- The item is defective, damaged, or incorrect.
3. Non-Returnable Items
Certain items are not eligible for return, including:
- Items that have been used, worn, or damaged by the customer.
- Products without original packaging or missing accessories.
- Items purchased on final sale or promotional discounts.
4. Refund Process
- Once we receive your returned item, we will inspect it.
- If approved, the refund will be processed within [Insert Number] business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
5. Exchange Policy
We allow exchanges for defective or damaged items. If you need an exchange, contact us at info@thereliabletechnologies.com with details of the issue.
6. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our support team at info@thereliabletechnologies.com or call +92 348 5446847.
- Provide your order details and reason for return.
- Ship the item back to the address provided by our support team.
7. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method for returns.
8. Contact Us
For any questions regarding our Refund and Returns Policy, please contact us:
- Email: info@thereliabletechnologies.com
- Phone: +92 348 5446847